Frequently asked questions

Frequently asked questions - Payments

Do I need to pay a deposit? What will the costs be?

Yes. The deposit will be 30% of the holiday fee. This is excluding the reservation costs, contribution to the calamity fund and the fees for possible cancellation insurance

With a pre-booking, where prices are not yet known, the deposit will be € 300. As soon as the prices are known this amount will be offset with the definitive deposit which is 30% of the holiday fee. This is excluding the reservation costs, contribution to the calamity fund and the fees of any cancellation insurance

If you book within 9 weeks before the start of your holiday we will need the full amount

How can I make a payment?

You can pay over the phone by credit or debit card or by bank transfer - we can provide our bank details. Please note: credit card payments incur a 2% surcharge.

Will I get a confirmation when my payment has been accepted by Vacansoleil?

Yes, a receipt/invoice will be emailed to you.