Frequently asked questions

 
  • How can I make a payment?

    You can pay via internet banking, cheque, debit card, credit card, cash deposit at your bank or a cash deposit at our office.

  • How much is the deposit?

    Once you have made a booking you will be asked for a deposit which can be made by credit card, debit card or cheque. Ten weeks prior to the start of your holiday you will receive a reminder for the final payment, which is due eight weeks before departure. If you book within 10 weeks before the start of your holiday we will need the full amount. You can pay via internet banking, cheque, debit card, credit card, cash deposit at your bank or a cash deposit at our office.

  • Will I get a confirmation when my payment has been accepted by Vacansoleil?

    You will receive an invoice 2 - 3 days after making the reservation and then a reminder ten weeks prior to the start of your holiday for the outstanding balance, which is due 8 weeks before departure. You will receive all your travel documentation 2 weeks before the start of your holiday.

  • When do I have to pay the remainder of my balance?

    Eight weeks before departure.

  • What extra costs will I be expected to pay at the campsite?

    You may have to pay tourist tax. These are local taxes which may range from € 0,50 to € 1,00 per day per person. When you arrive, you will also be asked for a security deposit which will be returned when you leave on the condition the accommodation is left in a clean and satisfactory condition. Other costs, such as a cleaning charge, air-conditioning and bed linen will be mentioned in the special remarks section of the campsite page if relevant.